seed-sparrow

Introduction

This Privacy Policy explains how seed-sparrow.com collects, uses, and protects your personal information when you use our vehicle hire services and website.

Information We Collect

We collect the following types of information:

Personal identification information (name, email address, driving licence details)
Contact information (email address, postal address)
Booking details (vehicle preferences, hire dates, special requirements)
Payment information (processed securely through third-party payment processors)
Insurance documentation
Website usage data (IP address, browser type, pages visited)

How We Use Your Information

We use collected information for the following purposes:

Processing vehicle hire bookings and managing reservations
Communicating with you about your booking
Verifying driving licence and insurance credentials
Processing payments and managing security deposits
Improving our services and website functionality
Complying with legal obligations and regulatory requirements
Sending service-related communications

Legal Basis for Processing

We process your personal data under the following legal bases:

Contract performance: to fulfill our vehicle hire agreement with you
Legitimate interests: to operate our business and improve services
Legal obligation: to comply with regulatory and legal requirements
Consent: where explicitly provided for specific purposes

Data Sharing and Disclosure

We do not sell your personal information. We may share your data with:

Insurance providers for verification purposes
Payment processors for transaction handling
Legal authorities when required by law
Service providers who assist in business operations (under strict confidentiality agreements)

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

Encrypted data transmission
Secure data storage systems
Access controls and authentication procedures
Regular security assessments

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Booking records are retained for seven years for legal and accounting purposes.

Your Rights

Under UK data protection law, you have the following rights:

Right to access your personal data
Right to rectification of inaccurate data
Right to erasure in certain circumstances
Right to restrict processing
Right to data portability
Right to object to processing
Right to withdraw consent

To exercise these rights, contact us at [email protected]

Cookies

Our website uses cookies to improve user experience and analyze website traffic. For detailed information about our cookie usage, please refer to our Cookies Policy.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated version will be posted on this page with a revised date. Continued use of our services after changes constitutes acceptance of the updated policy.

Contact Information

For questions about this Privacy Policy or our data practices, contact us at:

Email: [email protected]
Address: Birmingham, West Midlands, United Kingdom