Terms of Use
Last updated: July 2026
Agreement to Terms
By accessing and using seed-sparrow.com and our vehicle hire services, you agree to be bound by these Terms of Use. If you do not agree to these terms, please do not use our website or services.
Service Description
seed-sparrow.com provides business class vehicle hire services in Birmingham and the West Midlands region. Our services include:
- Daily and extended vehicle hire arrangements
- Business class vehicle fleet access
- Chauffeur services
- Online booking and enquiry system
Eligibility Requirements
To hire a vehicle from seed-sparrow.com, you must:
- Be at least 25 years of age
- Hold a valid UK driving licence for a minimum of two years
- Provide proof of comprehensive insurance coverage
- Present valid identification upon vehicle collection
- Have no serious driving convictions within the past five years
Booking Process
Vehicle bookings are subject to the following conditions:
- All bookings require advance reservation and confirmation
- Vehicle availability is confirmed upon receipt of your enquiry
- Confirmation emails constitute agreement to hire terms
- We reserve the right to refuse service without providing reasons
- Bookings are not confirmed until payment and documentation requirements are met
Pricing and Payment
The following payment terms apply:
- Prices displayed on our website are in British Pounds (GBP)
- Rates are subject to change without notice until booking is confirmed
- Security deposits are required and held on credit card during hire period
- Payment must be made before vehicle collection
- Additional charges may apply for excess mileage, late returns, or damage
- Refunds processed according to cancellation policy terms
Vehicle Use Conditions
When hiring our vehicles, you agree to:
- Use the vehicle in a safe and lawful manner
- Comply with all traffic laws and regulations
- Not use the vehicle for illegal purposes or racing
- Not allow unauthorized drivers to operate the vehicle
- Not smoke in the vehicle
- Not transport hazardous materials
- Return the vehicle in the same condition as collected
- Report any accidents or damage immediately
Insurance and Liability
The following insurance terms apply:
- Hirers must provide proof of comprehensive insurance coverage
- You are responsible for all damage, theft, or loss during hire period
- Security deposit may be used to cover damages or violations
- You are liable for all traffic fines, penalties, and charges incurred
- We are not liable for personal belongings left in vehicles
- Vehicle breakdown assistance is provided for mechanical failures only
Cancellation Policy
The following cancellation terms apply:
- Cancellations more than 48 hours before collection: full refund
- Cancellations within 48 hours of collection: 50% fee retained
- No-shows or same-day cancellations: full payment forfeited
- We reserve the right to cancel bookings due to vehicle unavailability
- In case of our cancellation, full refund provided or alternative vehicle offered
Mileage and Fuel Policy
The following policies apply:
- Daily hires include 150 miles per day
- Weekly programmes include 1000 miles per week
- Excess mileage charged at £0.35 per mile
- Vehicles provided with full fuel tank
- Return with full tank or accept refueling charge plus administrative fee
Late Returns and Extensions
The following terms apply:
- Late returns without prior authorization may incur additional daily charges
- Extensions must be requested before scheduled return time
- Extensions subject to vehicle availability and additional payment
- Unauthorized late returns may result in legal action
Damage and Cleaning
The following conditions apply:
- Vehicles inspected upon collection and return
- You are responsible for all damage occurring during hire period
- Excessive cleaning fees apply if vehicle returned in unsatisfactory condition
- Smoking in vehicles results in deep cleaning charge
- Security deposit used to cover damage and cleaning costs
Website Use
When using our website, you agree to:
- Provide accurate and truthful information
- Not attempt to gain unauthorized access to our systems
- Not use the website for fraudulent purposes
- Not transmit malicious code or harmful content
- Respect intellectual property rights
Intellectual Property
All content on seed-sparrow.com, including text, images, logos, and design elements, is protected by copyright and intellectual property laws. You may not reproduce, distribute, or use our content without written permission.
Limitation of Liability
To the fullest extent permitted by law:
- We are not liable for indirect, incidental, or consequential damages
- Our total liability is limited to the amount paid for the specific hire
- We are not responsible for delays or failures due to circumstances beyond our control
- We do not guarantee uninterrupted or error-free website operation
Indemnification
You agree to indemnify and hold seed-sparrow.com harmless from any claims, damages, or expenses arising from your use of our vehicles or website, including legal fees and costs.
Governing Law
These Terms of Use are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
Dispute Resolution
In the event of a dispute, we encourage you to contact us directly to seek resolution. If informal resolution is not possible, disputes shall be resolved through the courts of England and Wales.
Modifications to Terms
We reserve the right to modify these Terms of Use at any time. Updated terms will be posted on this page with a revised date. Continued use of our services after changes constitutes acceptance of modified terms.
Severability
If any provision of these Terms of Use is found to be unenforceable, the remaining provisions shall remain in full force and effect.
Contact Information
For questions about these Terms of Use:
Email: [email protected]
Address: Birmingham, West Midlands, United Kingdom